Privacy Policy
Your story is yours. This policy explains what information we collect, why we collect it, and how it is protected.
Last updated: September 2026
Information We Collect
When you contact VireloBookPro or engage our services, we collect the information you choose to share with us. This typically includes your name, email address, phone number, and details about your book project, such as genre, word count, goals, and timeline.
If you engage our editorial, ghostwriting, or coaching services, you will share creative materials with us, including manuscripts, outlines, notes, and ideas. These project materials are treated as confidential at all times.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and schedule consultations
- Prepare proposals, quotes, and engagement agreements
- Deliver the editorial, ghostwriting, marketing, website, or audiobook services you have engaged
- Send invoices, payment reminders, and project updates
- Communicate about your project and, with your consent, about future services
We do not sell, rent, or trade your personal information to anyone. We do not share your project materials with any third party without your written permission.
Manuscript and Project Confidentiality
Everything you share with VireloBookPro, from a first conversation to a final draft, is held in strict confidence. Your manuscript, concepts, and personal history are never disclosed, published, excerpted, or used in any way without your explicit consent.
If your project requires a formal non-disclosure agreement, we are glad to sign one before any materials are exchanged.
Third-Party Services
We rely on a small number of trusted service providers to operate, such as email delivery, file sharing, and payment processing. These providers process information only as needed to deliver their services, and only for purposes related to your engagement with us.
Payments are handled by established payment processors. Your full payment details are processed by them directly and are not stored on this website.
Data Retention
We keep your personal and project information only as long as needed to provide our services, meet legal and accounting obligations, and maintain a record of our work together. You may request deletion of your information at any time, and we will honor that request except where records must be retained by law.
Your Rights
You may ask us at any time to confirm what information we hold about you, correct it, delete it, or stop using it for communications. To exercise any of these rights, contact us at michaeljennings@virelobookpro.com.
Children's Privacy
Our services are directed to adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it promptly.
Changes to This Policy
If we update this policy, the revised version will be posted on this page with a new effective date. Continued use of our website and services after a change means you accept the updated policy.
Questions about this policy? Write to us through the contact page and we will respond personally.